I am a patient at Heartland of Kettering. I feel I am a good judge of customer service after working 20 years with United Airlines. My care has been far and above the call of duty, especially from Julie, Admissions Director; Katrina, Admissions Coordinator; Megan, PT; Sarita, OT; Robin, 2nd shift nurse; De’Shae, Aide; and Terry, Aide. They worked well with me, and I am pleased with my progress.

Patient Profile: 

After a serious accident, Kathleen was admitted to the hospital. She was was severely injured with several broken bones that required surgery. Post-surgery, Kathleen was unable to walk or transfer and was in need of rehabilitation and nursing care before returning home.

Post-acute Need:

Kathleen, 74, lives on her own and gardens extensively. She required physical and occupational therapy to help get her strong enough to transfer and walk on her own. She was in severe pain and had surgical incisions that required care.

Post-acute Stay:

At the center, the interdisciplinary team created a care plan to help Kathleen meet her goals. The nursing team helped Kathleen manager her pain and taught her about caring for her incisions. The therapy team helped Kathleen work on strengthening, balance and range of motion so she would feel confident returning home. The team did a home assessment to ensure Kathleen was confident in her ability to get around on her own.

Back to Active:

"When I first arrived I wasn't able to do much on my own. It was important to me to be able to get around independently since I was doing everything for myself before my accident. I am now stronger and more flexible and able to walk on my own safely." - Kathleen

Heartland-ManorCare skilled nursing centers provide a comprehensive regime of specialized rehabilitation services, each one designed to help you achieve your recovery goal.  Find a center near you to learn more about how a post-hospital stay can help you get back to active.